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Database emergencies

Support 24×7

Your database is the heart of your business. When it stops, everything stops. Our team responds immediately, at any hour, to bring your systems back online.

+33 6 63 28 27 47 Emergency email

Team available now — response within 30 minutes

24/7 guaranteed availability
<30min response time
15+ years of expertise
Why it's critical

MariaDB & MySQL support: why it's essential

Our solutions are intrinsically related to databases: high availability, scalability, backup process improvements, designing and redesigning architectures in the face of the growing changes your business experiences.

Unexpected failures

A failure can cause total service interruption, preventing users from accessing your systems.

Poor performance

Poor performance slows down applications, frustrating customers and costing sales.

Corruption & security

Data corruption or security breaches compromise sensitive information, leading to regulatory penalties and reputational damage.

A single database failure can cost thousands in lost revenue and operational disruptions.

What we deliver

Benefits of professional database support

Continuous monitoring & proactive optimization

We detect and resolve issues before they impact your business.

24×7 Emergency Support

Our team is always ready to respond to any crisis, day or night.

Performance tuning

Optimized queries and restructured indexes for a faster database.

Backup & Disaster recovery

Never lose critical data. Tested and validated recovery strategies.

Security & compliance

Protection against breaches and compliance with GDPR, HIPAA, and more.

High availability

Clustering, replication, and scaling for zero service interruption.

Emergencies 24×7

When do you need emergency support?

01

Production servers are down

Immediate action required.

Critical
02

Database replication failure

Prevents system inconsistencies.

Critical
03

Unexplained slowdowns

Performance tuning needed ASAP.

Critical
04

Data corruption or unauthorized access

Security response required.

Critical
05

Failed backups or missing data

Disaster recovery needed.

Critical
06

Galera Cluster: unable to rejoin the quorum

Split-brain, node stuck in non-Primary state, wsrep_cluster_size dropped to 0 — every second matters to avoid data loss.

Critical
07

Data recovery from a datadir with no backup

Crashed server, accidental DROP, corrupted tables, orphaned .ibd files — we extract the maximum recoverable data directly from your raw database files.

Critical
Why choose us

Why businesses choose us

Over 15 years of experience in enterprise database solutions, trusted by major brands in e-commerce, banking, and telecom.

Over 15 years of enterprise database experience
Trusted by major brands in e-commerce, banking, and telecom
Proactive strategies to reduce downtime and maximize efficiency
Security-first approach with compliance certifications
Global support coverage — we assist clients worldwide

Emergency form

Describe your situation — we will get back to you within 30 minutes.

Team available now — response within 30 minutes

Need emergency support now?

Contact us immediately.

Our experts are available 24×7. Every minute counts.

+33 6 63 28 27 47 contact@pmacontrol.com WhatsApp
PmaControl
+33 6 63 28 27 47 contact@pmacontrol.com
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